Sony Ericsson seems to be going through real tough times. After all the news of Aino (priced EUR 420 [US $ 620]) being facing problems with some touchscreen problem (Though SE says Aino issue was a media rumor and states that Aino has been doing perfectly), now it’s the Sony Ericsson Satio (it was previously called Idou). Satio seems to be having some software bug issue. Like Aino, Satio too is not anymore on the. Incidentally, Satio and Aino were introduced together; and looks like they are both sailing in the same boat. SE though, along with Carphone Warehouse, is reluctant to accept the fact that Satio and Aino have been pulled off the market. You may read more about the Aino issue in detail here- Sony Ericsson Runs Into Trouble With Touchscreen Issue On Aino.
Although Sony Ericsson denies the fact that there is any major problem, it has released a firmware to fix the bug and also speed up the process. However, the new firmware is available only in some parts out of all Satio markets.
People who have used this firmware are satisfied as it seemed to solve the issue (the bug). But again, this is applicable to certain section of Satio users which has the access to this firmware.
The firmware not being available to all Satio user looks a little strange as this may result in Sony Ericsson’s sales falling down (the drop in the Sony Ericsson cell phone sales already indicate that)
The Satio mobile phone is one that is on the expensive side (with a high price tag of EUR 550 [US $ 800]), but now looks like it may cost people and Sony Ericsson more than a fortune. With both highly talked about mobile phones not living up to customer’s expectations, and being not on sale can cause Sony Ericsson a amount of loss.